Terms and Conditions

Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using the www.qariacademy.com website (the “Service”) operated by Qari Academy(“us”, “we”, or “our”).

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

Trial Class

Trial classes are 100% FREE and there are no conditions attached. You can continue after the free trial class. You can also discontinue the service if it does not work for you and/or your child after the trial class.

Money-back Guarantee – Refund Policy

We offer a 100% customer satisfaction approach. If for any reason you are not satisfied, simply email learning@qariacademy.com, and ask for a refund within 7 days of the first month. You will receive an acknowledgment within 24 hours.

Payment Of Fees

Payment is due immediately and the designated account will be charged automatically at the beginning of every “study month”.
In case of payment failure, the student will receive a reminder. If the payment is still unpaid a week after the invoice date, the student’s classes will be suspended until the payment has been received. Once the payment has been received, classes will restart.
If a student is unable to make a payment on time in a timely manner, they should contact us by emailing us at support@qariacademy.com immediately to make arrangements.
We do not store credit card details nor do we share customer details with any 3rd parties. Your details will only be stored by either PayPal or the Merchant Bank which processes your Credit or Debit card payments.

Cancellation Policy

You may cancel your subscription anytime by giving 2-week notice.

Public Holidays

At Qari Academy, teachers, staff, and the majority of our students observe two significant holidays. The two holidays are Eidul-Fitr and Eidul-Adha, and the Academy will be closed for three days and five days, respectively.
Make-up classes should be arranged after the holidays for the missed classes during the two major holidays.

Attendance Policy

At Class Time

Students should be in the classroom at least 2 minutes before class start time with all materials needed for the lesson.
The teacher will begin the class right at the start time. If the student is not present, the teacher will wait for the entire time of the class, and the class will be noted as an “unexcused absence” for the student.
If class begins late because of the student, the class will resume until the end of the scheduled class time.
If the teacher is not in the classroom, please contact the administration immediately so that we can address the problem promptly. Should the teacher miss the class without a substitute filling in for them, a make-up lesson will be scheduled within one week at the student’s convenience for no additional fee.

Absences and Missed Classes

If a student needs to miss and reschedule a class due to the reasons below, a 4-hour notice to the administration or the teacher is required to avoid being considered “unexcused absence”.
Makeup classes can only be made up after the class is missed and it must be rescheduled to take place within 4 weeks of the missed class.
Rescheduling requests must be made within 2 weeks of the missed class.
Cancellation or rescheduling requests can be notified no more than 2 weeks before. Refunds are not given for missed classes.

Excused Absences

Includes: Illness, Death in Family, Appointment, Work/School Conflict, National Holiday, Technical Issues (internet, zoom, computer issues)
If the administration is notified at least 4 hours before class, a lesson may be rescheduled for no additional fee. In case of sudden illness or death in the family, please contact us as soon as possible for canceling your class.
Should you have a technical issue at the time of class and are unable to notify us beforehand, please email support as soon as possible so that it can count as an excused absence.
There are NO refunds for any type of absence.

Unexcused Absences

Any type of absence that is not listed in the “Excused Absence” policy. This includes an un-notified absence from class and/or notification of non-emergency absence less than 4 hours before class time.
In case of unexcused absence, there will be NO refund or makeup for that class.

Teacher Absences

If a class is canceled due to a teacher’s absence for any reason, a make-up lesson will be scheduled for no additional fee. There are no refunds for missed classes.

Makeup Lessons

For Excused Absences and Teacher Absences, rescheduling makeup lessons must be arranged within 2 weeks after the missed class and must be scheduled to take place within 4 weeks following the missed class.
If a student misses the makeup session, there is no free makeup lesson or refund.

Substitutes

In most instances, the administration may decide to delegate a substitute to teach for a missed lesson.
The substitute will use the teacher’s same classroom and teach the class according to the academy’s instructions for that day.
However, we try to keep this at a minimum, in some instances, a permanent change in the teacher may occur.

Class Quality

In order to ensure that we offer high-quality classes, some lessons may be recorded for review by the administration.
The recorded lessons are stored in our secure USA servers and are only for use by the administration/supervisors so that we can regularly check the quality of the classes and the teachers.
Sessions may not be recorded – audio or video – by students for any reason. This is to protect the privacy of the teachers.

Privacy Policy

The privacy of every student is important to us. The administration will not share or sell any information about any student to any third party.
The student policy is written with students’ privacy and safety in mind. Therefore, it is important for students to comply with this policy.
Students are responsible for updating the administration with any changes to their profiles. This includes e-mail address, billing address, phone number, Zoom ID, etc.
Students should not share any personal information or accounts (such as Email, Facebook, etc.) with teachers or staff members unless communicating through our support@qariacademy.com email.

Complaints Policy

Complaints from our students are taken very seriously and will be addressed as soon as possible. Complaints will be acknowledged within 2-3 business days.
If you are dissatisfied with any aspect of your course, please contact us at (learning@qariacademy.com) so that we can fix the problem.

Liability Policy

Qari Academy holds no responsibility for the consequences of neglecting the institute policy.
Failure to abide by these rules and procedures may result in consequences for the student.

Links To Other Websites

Our Service may contain links to third-party websites or services that are not owned or controlled by Qari Academy.
Qari Academy has no control over and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that Qari academy shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such websites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.

Termination of Service

We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.
All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

Governing Law

These Terms shall be governed and construed in accordance with the laws of Egypt, without regard to its conflict of law provisions.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is a material we will try to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

Help, Questions, Comments

Please contact the following:

For all inquiries, including class cancellations, reschedules, billing questions, technical issues, terms, etc; please contact us using any of the following methods…

Phone:
Phone (US): +1 929 251 9254SMS (US): +1 315 595 5020WhatsApp: +20 102 600 9820 Email: learning@qariacademy.com support@qariacademy.com